🔐 How to Stay Safe – Romelanka.com
At Romelanka.com, your safety is our top priority. We encourage users to follow these simple yet important safety tips when posting, browsing, or contacting others.
👤 For Room Seekers (Tenants)
1. Always Visit the Room in Person
Before making any payment, physically visit the property to confirm its condition, location, and ownership.
2. Never Pay in Advance Without Viewing
Avoid paying deposits or full rent before inspecting the room. Do not send money online to unknown parties.
3. Meet in Public Places When Possible
If you’re meeting the room owner for the first time, choose a public location or take someone you trust with you.
4. Verify Ownership or Legitimacy
Ask for proof of ownership (utility bills, ID, etc.) or written rental agreements before committing.
5. Trust Your Instincts
If a deal seems too good to be true, it probably is. Avoid high-pressure or pushy sellers.
🏠 For Room Owners (Listers)
1. Don’t Share Personal Information Publicly
Avoid posting full addresses, national IDs, or personal documents in your listing.
2. Meet Interested Tenants in Safe Locations
Show your property only during the daytime and preferably when someone else is around.
3. Use Verified Contact Methods
Respond to messages and calls only through trusted numbers or emails.
4. Watch Out for Scams or Fake Inquiries
Be cautious of buyers who are overly eager or ask strange questions. Avoid suspicious payment links or QR codes.
⚠️ Common Online Scams to Avoid
- Fake Payment Receipts: Always verify payments directly with your bank.
- Advance Fee Scams: Scammers may ask for money to “hold” a room. Don’t fall for it.
- Impersonation: Some fraudsters pretend to be room agents or staff of Romelanka.com — we never call or message users asking for money.
🛡️ Report Suspicious Activity
If you come across a suspicious listing or user, please report it immediately using the “Report” button on the listing page or contact us at:
- 📧 Email: support@romelanka.com
- ☎️ Phone: +94 [701711334]
✅ General Safety Tips
- Use unique passwords for your Romelanka account.
- Don’t click on unknown links or download suspicious files.
- Update your browser and device security regularly.
🧡 Romelanka.com is committed to creating a trustworthy and safe online platform for all Sri Lankans. Let’s stay alert and support a safer community together!